Xonware is built around one belief: telecom operators deserve software that understands their domain. We're not a generic SaaS shop that's added a billing module — we're a product company whose entire focus is the operational reality of ISPs and connectivity businesses.
XIMS reflects that focus. Every controller, every workflow, every report was shaped against how broadband operators actually run their floor — from a 2,000-subscriber neighbourhood ISP to a 200,000-subscriber multi-state network.
Give broadband operators of every size the software backbone that large telecom companies have always had access to — and make it configurable, affordable and Indian-ISP-aware.
Xonware ships an operational platform for ISPs (XIMS) and a subscriber-level cybersecurity layer that sits alongside it — built for the same operators, the same network, the same business model.
Customer lifecycle, billing & GST, payment hub, MikroTik & OLT control, CRM, support, partner hierarchy, mobile apps and reporting — under one console, one ledger, one audit trail.
DNS-level filtering, threat intelligence and abuse reporting designed for ISP economics — currently in active development with select pilot operators on production networks.
Sit with operations, billing and support teams to see how the business actually runs today — paper trails, exception flows, weekend close routines.
Document the network architecture, partner hierarchy, payment rails, gateway list, SMS templates and the audit posture you need to maintain.
Configure XIMS — plans, taxes, zones, partner tiers, dashboards, reports — against the model, not against a generic template.
Train the floor, run a parallel cycle, support the first month-end close. Hand over with the team running it confidently.
Pune-built. Product-led. Deployed across 11 countries. The platform you see on this page is what's running in operator NOCs today.
See how the modules, the architecture and the operational depth come together — on a tenant configured to your business.