Built for ISPs · MSOs · OTT · Regional Broadband

XIMS is built where Indian connectivity actually runs.

From a 2,000-subscriber neighbourhood broadband operator to a 200,000-subscriber multi-state ISP, the same platform powers every model — with the GST, TRAI, MikroTik and partner-led DNA baked in.

How it lands

From operational pain to measurable outcome.

Regardless of industry — broadband ISP, LCO, enterprise connectivity, hospitality WiFi — the path is the same. Identify the friction, translate it into a workflow XIMS owns, watch the metric move.

STEP 01 · OPERATIONAL PAIN STEP 02 · XIMS WORKFLOW STEP 03 · MEASURED OUTCOME Disconnected systems Billing in one tool · network in another Manual reconciliation · spreadsheets Customer state out of sync with router Where time and revenue leak. Late renewals, missed top-ups, partner disputes XIMS as the control plane Customer record + router state + ledger — one source Plan change triggers PPPoE update automatically 14+ gateways post into the same ledger 408+ CONTROLLERS · 289 DB TABLES · 19 MODULES Configurable, not customised — admin screens, not tickets Cleaner operations Day-1 visibility on collections Renewals and suspensions run themselves Partner ledgers reconcile to the day 2.1M+ subscribers managed. 70+ operators · 11 countries

Internet Service Providers

FTTH, broadband, wireless — full subscriber lifecycle, GST billing, MikroTik provisioning and field operations on one console.

MSOs

Multi-system operators bundling broadband with IPTV / cable. Run both subscription lines on the same backbone.

OTT Distributors

Sell OTT bundles independently or alongside connectivity. Reseller wallets, margins, commissions all native.

Regional Broadband

Local operators serving towns, districts, building societies — partner-led economics built in from day one.

Fiber & Lease-line

Fiber-as-a-service and dedicated lease-line customers billed and audited with the same rigor as retail subs.

Wi-Fi Hotspot Operators

Hotspot provisioning via MikroTik RADIUS, voucher / pin-rate plans, prepaid collection across all 14+ gateways.

Indian-ISP-first design

Built for the operational reality of Indian broadband.

Most platforms in this space are global SaaS retrofitted for India. XIMS is the opposite — designed around GST, TRAI, partner-led hierarchies and MikroTik-heavy networks from line one.

GST-native billing

CGST / SGST / IGST + HSN per plan, GSTIN with place-of-supply logic, GST portal export — every invoice is regulator-ready.

TRAI compliance baked in

Aadhaar EKYC, audit trails, license traceability per customer — inspection-ready on every day.

Franchise → Reseller → Zone

Four-tier partner hierarchy with wallets, commissions and per-tier menus — configuration, not custom build.

MikroTik first

Native MikroTik — RADIUS, hotspot, PPPoE, BNG. The router obeys the GUI in seconds.

14+ Indian payment gateways

CCAvenue, Razorpay, PayU, Paytm 2.0, PhonePe, Billdesk, Easebuzz and more — pre-integrated, day one.

Multi-language SMS

Templated per zone, multiple gateways, network-issue broadcasts — customers reached in the language they use.

Where XIMS Runs

Urban broadband. WISPs. MSO. Hospitality. Enterprise.

From 2,000-subscriber neighbourhood operators to networks managing several hundred thousand active subscribers — the same platform scales both ways.

Where XIMS Runs — premium illustration

Whatever your operator model — XIMS fits.

Tell us your subscriber count, partner structure and current stack — we'll show you how XIMS configures for it.